Terms and Conditions:
Health: The Northern Cape is MALARIA FREE. No anti-malaria medication needed.
BOOKINGS
* The tour price includes only those services/items that are included as per the itinerary and the client shall be responsible and pay for any additional items.
* A non-refundable 25% deposit is required to secure a booking in respect of the tour. This non-refundable deposit shall be set off against the tour price.
* The tour price must be paid by not later than 28 days prior to the departure date for the tour, failing which the Company reserves the right to deem the booking as having been cancelled, and to levy the cancellation penalties set out in these terms and conditions.
* In the event that the client makes a booking within 28 days of the date of departure of the tour, he or she shall, in order to secure the booking, be required to
pay the full tour price upfront.
CANCELLATIONS
* Where the booking is cancelled at any time up to 29 days prior to the date of departure of the tour for any reason, the client shall forfeit the non-refundable deposit.
* Where the booking is cancelled less than 29 days prior to the date of departure of the tour for any reason, the client shall be liable to pay the following penalties to the Company
- cancellation between 28 - 15 days prior to the date of departure, a cancellation penalty equal to 50% of the tour price.
- cancellation between 14 - 7 days prior to the date of departure, a cancellation penalty equal to 75% of the tour price; and
- cancellation less than 7 days prior to the date of departure or “no shows”, a cancellation penalty of 100% of the tour price.
PASSPORTS, VISAS AND OTHER TRAVEL PAPERS
* It is the client’s sole responsibility to ensure that passports, visas, health certificates, proof of vaccinations and any other required documentation are all in order for the countries to be visited during the tour.
INSURANCE
* Comprehensive travel and cancellation insurance is mandatory on the tour. It is the client’s responsibility to ensure that he or she has such insurance in place (together with the required paperwork to prove such insurance) before embarking on the tour.
* Should the client be unable to present proof of such insurance to the Company (on request therefore by the Company), the Company may, in its sole discretion, exclude the client from the tour, and the client shall be liable for the cancellation penalty payments set out in these terms and conditions.
* The client acknowledges that the travel insurance must include comprehensive medical insurance including provision for air evacuation, and that the Company shall not be liable for any consequences, damages or loss as a result of the client failing to have the necessary cover.
BAGGAGE
* The client shall be responsible for all baggage and personal effects brought by him or her on the tour, and the Company shall not be liable for any loss or damage to such baggage or personal effects, howsoever arising.
HEALTH
* The client accepts that to participate in the tour requires a measure of physical fitness and health and it is the client’s obligation to ensure that he or she is medically fit to embark on the tour.
* Where the client is over the age of 65, the Company requires a medical certificate or doctor’s letter confirming that the client is medically fit to undertake the tour.
AUTHORITY ON TOUR
* The client must at all times comply with the laws, customs and foreign exchange regulations of all countries visited during the tour.
* In addition, the client acknowledges that any disruptive, dangerous or potentially dangerous behaviour during the tour shall not be tolerated and that the Company, its employees, representatives, agents and/or contractors being so authorized, reserve the right to exclude the client from the tour at any point therein in such circumstances.
* The Company shall not be liable for any costs and/or expenses for the client resulting from exclusion as aforesaid, and the client shall not be entitled to a refund or rebate of the tour price of any additional compensations in such instances.
MARKETING
* The Company reserves the right to use any photographs and video taken during the tour for use in marketing or any other advertising material, and the client hereby consents to such use.
* The client further agrees that the Company shall retain copyright over any such photographs and videos taken during the tour and/or used in its brochures and, to the extent necessary, the client hereby assigns copyright in such photographs and/or videos to the Company
FORCE MAJEURE
* Unforeseen circumstances including but not limited to war, mechanical breakdowns, weather, riots and other unforeseen reasons beyond the control of the Company may cause delays or alterations to the tour. The Company shall not be held liable in any way for any of these possible occurrences or any consequences, which may arise as a result of these.
INDEMNIFICATION AND EXCLUSION OF LIABILITY
* The client accepts that the tour is of an adventurous nature and involves an element of personal risk.
* The Company and its respective directors, officers, employees, representatives and agents shall not be liable for any loss or damage of whatsoever nature and howsoever arising (including, but not limited
* to, the client’s or any other person’s injury or death, or any loss of or damage to the client’s or any other person’s property) which the client or any such other person may incur or suffer as a result of or arising from the clients participation in the tour and any other activities undertaken on or during the tour, and the client irrevocably and forever releases and discharges the Company and its respective directors, officers, employees, representatives and agents from any and all such liability.
* The client furthermore indemnifies and holds the Company and its respective directors, offices, employees, representatives and agents harmless from and against any land all loss, damage, actions, proceedings, claims, demands and legal and other costs and expenses (including legal costs on an attorney and own client scale) of whatsoever nature and howsoever arising (including, but not limited to, the client’s or any other person's injury or death, or any loss of or damage to the client’s or any other person’s property) which the client or any such other person may incur or suffer as a result of or arising from the clients participation in the tour and any other acclivities undertaken on or during the tour. |
